Terms and Conditions

MD House Motors is not affiliated with BMW-NA or BMW-AG. Any reference to the term BMW or the display of any BMW parts is strictly in the context of describing what we sell. It is not meant to imply that we are BMW, BMW Dealer or are somehow affiliated with BMW.

Most vehicle items sold from this establishment are auto-salvage and are sold as such. Whilst we do make every effort to give good value to our customers, we cannot guarantee each item to be as good as new and this is reflected in their prices when they are compared to the price of new items and parts.

Customer understands that the sold items have been used and are not new. Customer is warned and acknowledges that any items purchased may be defective and are used at own risk. Customer does hereby discharge MD House Motors from any and all liability directly or indirectly resulting from defects or alleged defects in the items sold.

RETURN POLICY
A. Incorrect Item was purchased

We will always try to supply the exact part that the customer requires. Due to the variations in make, model, design and year of manufacture, we cannot give any guarantee that all parts are correct or fit for the purpose required. It will help if customers can bring a sample part for comparison, but all sales are made on the strict understanding that the customer is responsible for making sure that parts bought are correct or fit for the purpose required.

In the event of a part purchased is not correct for the particular vehicle, we will attempt to replace the part with the correct one, provided that the item is returned within 48 hours in the same condition. Please note that we shall not be under any obligation to replace any items returned to us under these circumstances or to give any refund in respect thereof.


B. Defected item

We will replace, without charge, any products that our examination discloses to be defective, provided that said defect(s) was not disclosed on sale and product was not sold as scrap.

This return policy only applies if equipment has been properly installed, if the equipment has been utilized for the work for which it was intended and only if the recommendations given by MD House Motors were followed. Defects or damages resulting from improper or inadequate maintenance, unauthorized service or repairs or improper transportation and/or handling will not be covered under this return policy.

MD House Motors shall in no event be responsible for (a) the cost of any work done by Customer or any other party on products furnished hereunder; or (b) any consequential damages, or (c) any transportation or other costs in effecting the delivery and return of such items.



IMPORTANT NOTICE
The goods sold herein may be dangerous if improperly used. The customer is warned and acknowledges that it must contact the original manufacturer to obtain up-to-date installation and operation manuals and other information to insure the safe operation of goods sold.

MD House Motors shall not be liable to Customer, its agents or its employees, for any loss or damage whatsoever caused by an act or omission to act on the part of MD House Motors or employees. Likewise, MD House Motors shall not be liable to Customer or to any third party for any injury or death caused by the equipment which MD House Motors has supplied to Customer but which is no longer in MD House Motor’s direct control.